Leveringspolitik

How long does it take for my order to be shipped?

Not long! Once your payment has been verified, we will do all we can to process and ship your order within 1or 2 working day. For custom made hoodies, the process will take take longer time (5-14 days) You are always welcome to write us at hello@myhoood.shop if you need it for a special occasion. 

 

EU countries:

Upon purchasing your order, you will be able to select the following shipment options:

- Postal Delivery (4-7 working days)

- Parcel Shop Delivery (5-8 working days)

- Pick Up at store (1-3 days) 

- Near By Delivery 2200 + 2100 + Inner Copenhagen (1-3 days)

 

Other non-EU countries:

On average delivery to other non-EU countries is 5-14 working days, however, please be aware that due to the current situation it might take longer time. We ship using postnord, DAO and GLS as carriers.

Please contact us at hello@myhood.shop if you have any questions about our delivery service.

 

How can I track my order

When your order is dispatched, you will receive an email with the shipping details. This will include a tracking number and link to locate it. This will tell you when you can expect delivery and give you information on the order's status.

 

Missing your order? 

If your order is missing then please contact your courier regarding the status of the order. If you are still not having any luck then please email us at hello@myhood.shop 

 

Incomplete order? 

If you have received your order but it is incomplete, please contact hello@myhood.shop

Note that we will do all we can to make sure that you get your requested product as soon as possible.